Frequently Asked Questions 

Q:  How long does it take for you to respond to emails?

A:  We answer all emails quickly. If you haven’t received a response within a few hours, please check your junk mailbox. To ensure that our emails reach you, please add to your safe sender list. 

Q: How fast will I receive my order?

A: We ship most orders within 2 days. Click here for details on shipping times and methods.

Q:  Is it possible to get one size top, and a different size pants in your outfits?

A:  Yes. When ordering the outfit, choose one size. When you checkout, there’s an area for comments. Enter your size request in this area and we’ll be happy to accommodate you. 

Q:  Do you take any special requests?

A:  We love special requests! Email us and we’ll see what we can do.

Q:  Is it possible to get a size other that what's listed?

A:  Maybe. Please email us and we'll see if we have the size you need.

Q: Are you currently seeking models?

A: Yes!  CLICK HERE to find out how to have your child be considered as a Lucky Skunks model.

Q: I'm trying to place an order but I keep getting an error message that says: "Please fill in all the required fields before saving your customization." What do I do?

A: Go back to item you want to order. Scroll all the way down to the bottom and you'll see a customization area. Enter your personalization details there, then click save (located to the right).